Command palette
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Workflow
Every step is visible to the right role — no black-box handoffs between e-mail and spreadsheets.
End-to-end journey
Organization applies with GDPR and terms consent. Admin receives e-mail and can 1-click invite.
What happens behind the scenes
POST /api/access-requests · audit log · honeypot field
Client completes the 9-section form. Confirmation e-mail and magic tracker token are generated.
What happens behind the scenes
POST /api/requests · Resend · publicTrackerToken
Transport, hotel, tickets, media and accounting each see filtered service lines with assignee and SLA.
What happens behind the scenes
Role scopes · assignment API · overdue KPIs
Ops publishes templated updates; client receives e-mail and sees status in portal.
What happens behind the scenes
POST client-updates · quote sent/accepted flow
Department exports XLSX/DOCX with optional reason in restricted tier. Full audit trail for compliance.
What happens behind the scenes
GET /api/exports/[type] · AuditLog model
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