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What's actually slowing us down today — and where it lives.
Intelligence pulls signal from every other department: which queue is backing up, which vendor missed an SLA, which delegation is at risk. It's the room you walk into at 7am before the day starts.
Real-time KPIs
16
SLA timers
Per request
Anomaly checks
9
Refresh interval
30s
Capabilities the module ships with on day one, included for visiting staff.
Per-department queue depth, oldest open request, today's deadlines.
Each request carries an SLA clock; breach is highlighted across all department views.
On-time rate per transport vendor, per hotel, per accreditation supplier.
Duplicate traveler, missing passport, conflicting accreditation — surfaced automatically.
7am cron emails the ops director a one-page brief of yesterday + today's risks.
Visual at-a-glance of which delegations need attention before lunch.
Four steps from intake to delivery — every step audited.
Step 01
Every status change, SLA tick, vendor ack and exception is captured.
Step 02
Aggregated per department, per delegation, per vendor.
Step 03
Surfaced in the live ops board with sortable columns and saved views.
Step 04
One click jumps from the dashboard into the affected request thread.
“At 7am, the digest tells me which two delegations might miss check-in. I deal with them before coffee.”
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Quotes, orders, exports. One audit trail.
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Airport pickup. Daily shuttle. Return.
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